Journeying far to the African continent, our service is never absent! To ensure the smooth commissioning of the Congo (DRC) φ3660 Ball Mill, CIC Heavy Machine assembled a top-tier technical team. Experts in three major fields—mechanical, electrical, and hydraulic—were in sequence dispatched to provide on-site installation and commissioning support throughout the process.

From precise equipment positioning to system linkage testing, from optimizing core parameters to rigorous full-performance verification, the expert team overcame the challenges of complex overseas working conditions with their superb technology, and fulfilled every service commitment with efficient response. After several days of dedicated work, the equipment successfully completed its trial run on the first attempt. All operational indicators precisely met the standards, earning high praise from the customer.

CIC always focuses on customer needs, using professional after-sales service to break down geographical barriers and safeguard global mining projects, powerfully embodying the philosophy of "Service Knows No Borders, Reliability is Our Responsibility!"